About CNY Agency – Your Local Insurance Family
Local Roots
If you’re searching for a local insurance agency in Syracuse that knows you by name and not just by policy number, you’re in the right place. CNY Agency is a family-owned, independent insurance broker serving Central New York communities with integrity, experience, and personal service.
Whether you're protecting your first car, your forever home, or your growing business, we're here to help—like neighbors should.
Built in Central NY, For Central NY
CNY Agency was founded over 20 years ago right here in Liverpool with a simple goal: do insurance better. After years working in a captive agency model, we saw firsthand how limited options could leave customers stuck with overpriced or mismatched policies. That’s why we made the move to independence—to give clients across Syracuse, Binghamton, Watertown, and beyond access to more carriers, better coverage, and real advice.
From the beginning, our mission has been to advocate for everyday people—not insurance companies. We believe in fast answers, honest conversations, and helping our clients make smart, confident choices. Whether it's a policy review or a middle-of-the-night claim, we show up—because that's what community looks like.
A Team That’s Seen It All—and Still Answers Their Phones
Insurance can be complicated, but the people behind it shouldn’t be. Our team brings more than 100 years of combined experience to the table, but we’re still the kind of folks who take the time to explain things without jargon.
Led by a hands-on owner who’s available daily, our staff includes specialists in personal insurance (auto, home, life), commercial insurance (from one-person shops to 500-employee companies), and niche areas like trucking and employee benefits. And yes—most of our 4,000+ clients have the direct cell phone number of someone on the team.
We work hard to be responsive, knowledgeable, and approachable. Because when you’re dealing with something as important as protecting your family or your business, you deserve nothing less..
Relationships First. Always.
People come to us for insurance, but they stay because they know we’re on their side. We don’t believe in “one-size-fits-all” coverage. We believe in personal conversations, clear answers, and making sure you’re getting what you actually need—no more, no less.
As an independent insurance agency serving Central NY, we work for you—not for a single carrier. That means we can compare plans across multiple companies to help you find better pricing, broader protection, or both. And when it comes time to file a claim, you won’t be left figuring it out on your own—we’ll walk you through it, step by step.
Our high referral and renewal rates speak for themselves. When people find CNY Agency, they usually stay.
Our Mission & Values
Integrity
Honest, transparent service with your best interests at heart.
Expertise
Knowledgeable guidance to make insurance simple.
Commitment
Long-term support for every stage of life.
Located in Liverpool, NY, proudly serving the surrounding area.
Who We Work With
Our independence means flexibility. We represent a wide range of top-rated insurance carriers, which lets us shop for the best coverage at the best price—whether you're bundling home and auto, updating business coverage, or protecting your fleet of trucks.
Some of the respected companies we work with include:
- Progressive
- NYCM
- Travelers
- Safeco
- National General
- And many more
If you’re wondering whether we can help with a specific carrier or type of coverage, just ask.
Our Team
Our team is made up of experienced, down-to-earth insurance professionals who live and work right here in Central New York. We’re committed to building real relationships, understanding your unique needs, and finding coverage solutions that work for you.
Jon A. Law
President
(315) 802-4606
Jason Moody
Senior Associate
(315) 802-4606
Jacob Murphy
Associate
(315) 802-4606
Maggie Vono
Office Manager & Director of Personal Lines
(315) 802-4606
What Our Clients Say
I am always greeted with a friendly hello when I call. When I needed an adjustment on my policy, Maggie made it happen. Amber even worked around her plans to take pictures of my new vehicle! I only have high praise for the Central New York Agency!!
Always responded immediately to my calls and pleasant even when very busy.
Makes adjustments to my polices if need be, offers great advice when I have questions.
I have referred this agency to many now happy satisfied clients for Maggie & John.
Thank You
This agency has always gone above my expectations to help with all my insurance needs. I would and have recommend them to family and friends looking for a great team to help with car and home insurance.
Real Help, Real People
Let’s Get to Know Each Other
Whether you’re ready for a quote or just want to talk through your options, we’re always happy to hear from you. Contact us today or explore our Personal Insurance and Business Insurance pages to see how we can help.
Want to learn more before you call? Check out our Blog for helpful articles, updates, and insights from our team.