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Contact CNY Agency – Get an Insurance Quote or Service

Personal Service

Whether you're shopping for better rates or need help with your current policy, getting in touch with our local insurance agency in Syracuse is quick and easy. At CNY Agency, we believe in fast responses, real conversations, and support that goes beyond the policy.


From auto insurance quotes to business coverage reviews, we're here to help—personally.

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Let’s Connect—Your Way

We’re happy to answer questions, walk you through your options, or provide a custom insurance quote. You can reach us however works best for you:

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Call or Text

315-802-4606
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Email

service@cnyagency.com
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Stop by

Visit our office in Liverpool, NY

7337 Oswego Road, Liverpool, New York 13090, United States

Looking for a quote on your Auto or Home Insurance? Visit our Auto Insurance page or Homeowners Insurance page for more info, then send us a quick message here.

Quick Form, Faster Answers

Quick Form, Faster Answers

Fill in your name and contact info, choose your request type, and hit submit. We’ll take it from there.

Visit Us in Liverpool, NY

Our office is located on Oswego Road (Route 57)  in Liverpool—a high-traffic spot with 50,000+ cars driving by daily. If you're in Clay, Baldwinsville, Cicero, or anywhere in the greater Syracuse area, we’re just minutes away.


Need directions? See our location in Google Maps below.

Plenty of parking. Easy to find. Stop in anytime during business hours.

We proudly serve clients across:

  • Syracuse, Liverpool, Baldwinsville, Clay
  • Watertown, Binghamton, Cortland
  • Rochester, Finger Lakes, Albany & Saratoga
  • And communities all across Central and Upstate New York

Office Hours & Accessibility

Monday–Friday:
8:30 AM – 5:00 PM
 Saturday & Sunday:
Closed (but we’ll respond to urgent messages when we can)

Need something outside of business hours? If you’re a client, chances are you already have your agent’s direct cell number. Text us, and we’ll do our best to respond quickly—even after hours.

Resources for Existing Clients

Already a customer? Use our Client Services page to:

  • Pay your insurance bill
  • File a claim with your carrier
  • Request a policy change or document
  • Get your auto ID cards or proof of insurance

Have a quick question about coverage? Check our Blog for seasonal tips, insurance FAQs, and updates relevant to Central NY.

In an Emergency?

If you’ve had a claim after hours—like a car accident, property damage, or urgent loss—contact your insurance carrier directly here. Then let us know as soon as possible. We’ll follow up with the carrier and help you through the next steps.